Insurance Claims

Insurance Claims


When it comes to roof repair and replacement, the insurance claims can cause a headache to almost any homeowner. Let Capstone Roofing help you with those insurance claims. We can help with the estimates, the install or repair, and the process of getting your insurance claim filed and paid. Leave the headache and all the stress to our team; we have you covered.

How to Start a Roofing Repair Claim?

If you have recently experienced a hail storm, large gusts of wind, or bad weather in your area, you may need a roof repair. The first thing you should do is look for visible signs of damage, leaks, and other problems. You can call us to come out and inspect your roof for more damage once you have seen something that concerns you.

Even if your roof looks okay and you did not notice a leak at the time, you should still give our team a call so we can inspect it and make sure nothing happened that you can not see. Especially with bad weather, there could be issues only a professional can uncover.

Document Roof Damage

If you notice any damage to your roof, you should document the damage when it happens. You can grab a notebook and write the date as well as the type of damage. If possible, take pictures with your cell phone or tablet of the damage. It is better to have a written description as well as pictures to prove the damage. If you can get a video of your roof, you should also do that. Any pictures or videos that can show the damage done can be requested by your insurance company in the claims process.

Keep Copies of Your Insurance Policies

Some homeowners do not think to keep copies of their insurance policies available for them to look at. Make sure you have a copy of any warranties and insurance policies that pertain to your home in a spot you can get to fairly easily.

With a copy of your insurance policy, you should be able to determine what will be covered by your insurance company. Check to see how long you have to file a claim and what you can not file on a claim. If you have questions about this our team can help you.

In most cases, if you are filing a claim on your homeowner’s insurance, the insurance company will send out an adjuster to inspect your roof, and then they will decide the payout from the insurance company. We know this can seem a bit intimidating but rest assured this is normal procedure. 

Get Help With Your Roof Claim

When you are filing a claim on your insurance for a roof repair or replacement, be warned that the process can be long and seem to drag on. When you have to get adjusters, contractors, and homeowners all on the same page at the same time, it can be time-consuming. Rest assured that the team at Capstone Roofing wants to make this as easy as we can for you and we will help you in every step of your roof claim.


If you are getting the runaround from your insurance company or if you just experienced some roof damage and want to file an insurance claim, give the team at Capstone Roofing is here to help you. Give us a call today with any questions you may have.